Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

2. Information We Collect

We collect personal data in the following ways:

2.1 Information you provide directly

• • Name, email address, and phone number (submitted via contact form)
• • Organisation name and job title (when provided)
• • Message content submitted through enquiry forms

2.2 Information collected automatically

• • Website usage data (pages visited, time on page) via analytics cookies
• • Device and browser information
• • IP address (anonymised where possible)

3. How We Use Your Data

We use personal data for the following purposes:

• • Responding to enquiries — to reply to your questions and provide information about our programmes
• • Service delivery — to carry out programme engagements you have entered into with us
• • Communications — to send updates relevant to your engagement, with your consent
• • Improvement — to understand how our website is used and improve its quality
• • Legal compliance — to meet obligations under applicable Singapore law

Legal Basis

We process data on the basis of your consent (for cookies and marketing communications), contractual necessity (for service delivery), and legitimate interests (for responding to enquiries and improving our service). Data retention periods are as follows: enquiry data is retained for up to 24 months; engagement-related data for up to 5 years from project close; analytics data is retained for 14 months.

4. Data Sharing

We do not sell your personal data. We may share data with:

• • Service providers — such as email hosting, website hosting, and analytics platforms, who process data only on our instruction
• • Analytics tools — Google Analytics (anonymised data) where you have consented to analytics cookies
• • Regulatory authorities — when required by Singapore law

We do not transfer personal data outside Singapore except where necessary with appropriate safeguards in place.

5. Data Protection Measures

• • Secure HTTPS transmission for all website data
• • Access to personal data restricted to authorised personnel only
• • Encryption of stored sensitive data
• • Regular internal review of data handling practices
• • Breach notification procedures aligned with PDPC requirements

6. Cookies

We use cookies to operate our website and understand its usage. Essential cookies are necessary and always active. Analytics, marketing, and preference cookies are optional and only placed with your consent. See our Cookie Policy for full details and management options.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. Please review their respective privacy policies before providing any personal data.

8. Your Rights Under PDPA

Under Singapore's Personal Data Protection Act, you have the right to:

• • Access the personal data we hold about you
• • Correct inaccurate or incomplete data
• • Withdraw consent for processing based on consent
• • Request deletion of data we no longer have a legal basis to retain
• • Lodge a complaint with Singapore's Personal Data Protection Commission (PDPC) at pdpc.gov.sg

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Children's Privacy

Our services are directed to business organisations and individuals aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data through our site, please contact us promptly so we can delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via a prominent notice on our website. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our site after changes constitutes acceptance of the updated policy.

11. Contact

For all privacy-related enquiries: